NOTES:
Processing of orders take place after payment clears and take 4 – 5 working days.
- Your postal code and area on the shipping calculator determines if you fall into the national or regional areas, prices vary between these areas.
- The cart calculator will accurately determine your shipping fee based on the above and what is in your cart.
- The client is responsible for any extra delivery costs if the client is unable to receive package on the day of delivery.
- Willowlicious is not responsible for any loss incurred by courier deliveries
Courier. These are door-to-door services. The delivery address must be a physical address, and cannot be a post office box. Someone will need to be available at the address to receive the delivery. Deliveries are made during business hours from Monday to Friday.
Free delivery
Free delivery to national areas on all orders over R1000. Certain products are excluded.
There is a weight limit for this order to be free of 30kg (Volume or Physical Weight), if your order above the maximum weight your shipping fee will be deducted by R220
The Following products are not included in the free shipping amount:
- Oat Hay
- Willowlicious Heart House & Heart Cabin
- Fundraiser items
- Sale items
Rates
| Order value / size | CPT | MAIN CENTERS | REGIONAL |
| Under R1000 (under 10kg) | R120 | R220 | R220 |
| Under R1000 (under 30kg) | R150 | R300 | R300 |
| Over R1000 (under 30kg) | Free delivery | Free delivery | Free delivery |
| PUDO Locker to Locker (under 18kg) | R120 | R120 | R120 |
| PUDO Locker to Locker (over 18kg & under 36kg ) | R240 | R240 | R240 |
Delivery Times:
| CPT | MAIN CENTERS | REGIONAL |
| 1 – 2 Working Days | 3 – 4 Working Days | 5 – 6 Working Days |
Please note that delivery times do NOT include processing times.